Refund Policy

  • Apna Aura accepts refund or exchange requests only for damaged, defective, or wrong products delivered.

  • Customers must inform us within 48 hours of delivery along with clear photos or videos as proof.

  • Products must be unused, unwashed, and in original condition with tags intact.

  • After verification, approved refunds will be processed within 5–7 working days to the original payment method.

  • We do not offer refunds for size issues, minor color variations due to screen settings, or damage caused after use.

  • Shipping charges (if any) are non-refundable.